I was involved in my regular monthly catch-up conversation with my cousin in Bengaluru when she mentioned that an acquaintance of her had recently moved to Mumbai after living in Bengaluru for many years and that he needed some help in finding accommodation. She had given him my contact information. She also proceeded to narrate this person’s excitement at experiencing Mumbai first hand and how surprised he had been in finding the auto drivers and shopkeepers being so courteous. Anybody who has any experience dealing with auto drivers in Mumbai and Bengaluru will vouch for the professionalism of the man in khaki from Mumbai. For the rest, I’ll attempt to elaborate.